Frequently asked questions

Find answers to the common questions asked about TicketLoope .

FAQ for Organisers

Ticketloope supports a wide range of events, including but not limited to concerts, conferences, workshops, webinars, sports events, and more. Ticketloope is flexible to accommodate various event types and sizes.

Ticketloope provides event registration management and excellent customer service to ensure a smooth and successful experience for you and your attendees.

Absolutely! Ticketloope allows you to customize your event page and profile with your company's branding elements, including logos, colors, and banners. This allows your event have professional representation of your brand.

Payments are processed shortly (within 24hours) after the conclusion of the event.

Yes, you can set up custom questions or forms during the booking process to gather specific information or accommodate special requirements from attendees.

Absolutely. Ticketloope allows you to organize and schedule multiple sessions for your online event. This feature is particularly useful for conferences or webinars.

Yes, Ticketloope gives you options to create private or invitation-only events, allowing you to reserve access for a specific group of people.

Certainly. You can set limits on the number of tickets an individual can purchase, helping you manage attendance and prevent bulk purchases.

The maximum capacity depends on the type of event and the chosen hosting venue. Ticketloope does not impose a specific limit, but you should consider the capabilities of your event venue or hosting platform.

Yes, sharing your event is simple. Ticketloope provides direct links for easy sharing across various platforms.

Ticketloope provides services like check-in features to help you track attendance and monitor who has arrived at your venue event.

You can easily edit your event details, including date, time, description, and more, by accessing your organizer/host dashboard on Ticketloope

Currently, Ticketloope primarily focuses on digital ticketing. However, you can customize and download digital tickets and programs for printing.

Yes, you can manage and change your subscription plan through your account settings on Ticketloope.

Ticketloope ccepts major credit cards, debit cards, and other secure online payment methods. The available options are presented during checkout.

Ticketloope does not charge organizers for hosting free events. The platform only charges for paid ticket transactions.

While creating an account is not mandatory for browsing events, customers will need to create an account to purchase tickets, manage orders, and receive event-related communications.

If you need assistance, our customer support team is available. Contact us at info@ticketloope.com, and we'll be happy to help you with any questions or concerns.

FAQ for Attendees

While browsing events does not require an account, you will need to create an account to purchase tickets. This ensures a secure transaction process and allows you to manage your tickets conveniently.

To purchase tickets, select the desired event, choose your ticket type, and follow the easy checkout process. Create an account or log in to complete your transaction securely.

To prevent misuse and ensure fair distribution, there may be limits on the number of tickets an individual can purchase for an event. Check the event details for specific restrictions.

Once your purchase is complete, you will receive an email confirmation with a link to download or print your tickets. You can also access your tickets by logging into your Ticketloope account.

Details on how to join your online event will be provided in the event confirmation email. This may include links to the virtual platform or instructions on accessing the event.

For the best experience, ensure a stable internet connection and use a device that meets the event's technical requirements.

While digital tickets are convenient, printing them is not mandatory. Ensure that you have the digital tickets accessible on your device at the event venue.

Ticket cancellation and change policies varies. Refer to the event details and our refund policy for specific information. Also feel free to contact our customer support for assistance.

Yes, log in to your Ticketloope account or check out your email to re-download or print your tickets. Every ticket is unique.